A headset left on top of a laptop with a telephone in the background. To signify a Telephone Operator Job.

The Park-Help-Line is Closed

We are sad to report that the Park-Help-Line founded by Sonia McColl of the Park Home JUSTICE Campaign, sponsored by Paul Baker Insurance Services (PBIS) and manned by volunteers, has taken its last call. The service has run successfully for a number of years, during which time it has helped hundreds of park home residents…

A row of park homes either side of a road. It's a sunny day with trees in the background.

Water Meters for all Park Homes: Sign the Petition!

Water Meters are essential for tracking individual usage, with many residents being passed on charges from some site owners regarding wasted water/water leaks on their parks, which are the site owner’s responsibility. If this affects you, please sign the petition on the link below and share it with your neighbours and friends to get this…

Update: the £400 Energy Grant

Update: the £400 Energy Grant

“There is much concern, and stories are circulating that park home residents will not get this payment.  This has been brought about because the Chancellor said that every household would get the £400 energy grant.  However, he failed to say that park homeowners would not get it because they did not have an individual electricity…

Useful Links

Useful Links

Please peruse our list of useful links for Park and Leisure Homeowners to help with complaints, maintenance, schemes and more. Government Advice and Fact Sheets on Park homes LEASE – Leasehold Advisory Service Park Homes Law Citizens Advice Consumer Service – Reporting to Trading Standards Citizens Advice Consumer Service – Consumer Query Advice Direct Scotland…

It’s business as usual at Paul Baker Insurance Services (PBIS)

Most readers will be aware that PBIS became part of Insync Solutions Ltd with effect from 1st January 2022. Whilst this has meant a number of behind-the-scenes changes to our internal systems, which are designed to ensure the business remains robust and efficient going forward, as far as policyholders are concerned, it is very much business…